The agentic SaaS platform for the insurance business
Design, distribute and manage insurance products with agents that do the work
Hermes puts AI agents inside every step of the insurance cycle — reading submissions, applying underwriting rules, pricing risk, moving claims forward and reconciling bordereaux. Your team sets the authority limits and supervises the decisions; the agents do the operational work.
Agentic underwriting, claims and billing — end to end.
- Insurance technology specialists
- Cloud platform built for insurance
- Integrated with market standards
- Domestic & international operations
Made for those who underwrite, administer and distribute insurance
MGAs
Launch products in weeks, control loss ratios by capacity and generate the automatic bordereaux your carriers require.
Underwriting Agencies
A no-code product workshop, dynamic underwriting rules and authorisations in a single operational flow.
TPAs
Claims managed with BPM workflows, strict SLA control and reporting tailored to each client.
Insurers
A modern, agile core to launch new lines or fast digital channels without touching your legacy system.
Reinsurers
A consolidated multi-cedant view, technical contract management and real-time loss-ratio control.
Captives
Administer your group programmes and retentions with contained operating costs and full traceability.
The entire insurance cycle on a single SaaS platform
Underwriting & Issuance
Multichannel quoting, a no-code product workshop, automatic underwriting rules and full bespoke policy management.
“Generate complex policy documents for your clients in seconds.”
The agent reads the submission, rates it and drafts the policy.
Claims with workflow automation
A configurable process engine by claim type — reserves, payments, recoveries and strict SLA control with KPIs.
“Every claim moves forward on its own, step by step, with deadlines under control.”
The agent triages each claim, reserves it and chases the SLA.
Administration & Finance
A full receipts cycle, broker commission settlement and automated bordereaux (BDX) generation.
Receipts, settlements and bordereaux without manual reconciliation.
The agent reconciles receipts and builds each bordereau.
Distribution & CRM
A commercial network, white-label portals and a 360º insurance CRM linking opportunities, policies and loss ratios.
“Your policyholders manage their own policy — less admin for your team.”
The agent qualifies leads and keeps the client record current.
API & embedded insurance
Connect Hermes with third-party systems to quote, issue and manage policies — embedded sales under regulated limits.
A documented REST API for partners and embedded distribution.
Partners call the same agents your own team supervises.
Reporting
Self-service dashboards your teams build and filter, plus integration with external BI suites such as Power BI.
Regulatory and capacity reports, ready to export.
Ask in plain language; the agent builds and schedules the report.
A submission in, a bound policy out — the agent does the middle
This is a real Hermes flow, not a mock-up of one. The agent reads the submission, resolves the underwriting rules you configured, prices the risk and binds the policy with its documents. A human can step in at any point.
- 1Submission arrivesBy email, portal or API — any format.
- 2The agent reads itFields extracted and structured, no forms retyped.
- 3Rules resolveYour appetite and authority limits, applied.
- 4Risk is pricedRating factors and loadings, calculated.
- 5Policy bindsWording, certificate and receipt generated.
Inbound submission
Why Hermes will transform how you operate
Agentic by design
The agents are not bolted on beside the platform — every module exposes its work to an agent that can execute it, inside the authority limits and underwriting rules you configure. Nothing runs outside what you have signed off.
Configure it yourself
Design products, covers, questionnaires, documents, rates and business rules through visual configuration — far less dependence on custom development.
Faster implementation
Significantly shorter launch times for new insurance products, on a platform ready to operate from day one.
Connected to the Spanish market and not only Spain
Native integration with Spanish sector standards — EIAC, TIREA and Iberinform, among others. And not only Spain: the same instance runs multi-country, multi-currency and multi-language across the EU and the UK.
DORA & ISO compliant
A SaaS infrastructure certified to ISO 27001 and prepared for the operational resilience required by DORA.
100% cloud-native on AWS
A cloud-native architecture on AWS with no legacy systems — elastic scaling and high availability, an edge over competitors built on legacy platforms.
Ready for international markets
Hermes is designed for organisations operating across multiple jurisdictions and distribution models — running everything from a single instance.
- Multi-language
- Multi-currency
- MGA & Delegated Authority
- Reporting for carriers & reinsurers
- Automatic bordereaux
- EU & UK compliance
- One single instance worldwide
Results, not promises
- Years of insurance experience*
- +30Years of insurance experience*
- Certified information security
- ISO 27001Certified information security
- Service availability*
- 99.9%Service availability*
- Offices · Málaga & London
- 2Offices · Málaga & London
- Policies managed*
- >35 MPolicies managed*
- Premiums administered*
- >500 M€Premiums administered*
- Countries in operation*
- >10Countries in operation*
- Clients · MGAs, TPAs & insurers*
- >25Clients · MGAs, TPAs & insurers*
Figures marked with an asterisk are pending final validation by management.
Tell us how your business operates and we'll prepare a tailored proposal
Complete the form and our team will analyse your operation to propose the best Hermes configuration for your needs, volume and business model.